Maintenance & Support 

 

GIT who is a premier service supplier with a long and sustained history for exceptional support. We provide SLA contracts to help you to run your business efficiently and profitably.

Expertise to fulfill highest quality service

Your hardware and software are big investments that worth maintaining
Service Level Agreements Plans are cost-effective and efficient packages offering a practical alternative for managing future maintenance expenses. GIT experts enjoy the knowledge of the Products besides attentiveness, clear communication skills and goal-oriented focus to ensure resolution, response times and problem management.Avoid unplanned maintenance costs, downtime and unnecessary stress.Our full-service maintenance, repair and overhaul shops provide superior service on hardware and software. 

Features & Benefits

 - Minimizes the lost productivity caused by the downtime with fast, convenient exchange and repair services
- Frees up internal IT resources to focus on driving core business
- Supports mission -critical operations with round-the -clock maintenance services
- Controls maintenance expenses with fixed-price services
- Ensures peak operation of existing equipment
- Single comprehensive service and price
- Unlimited calls and callers
- Software and Hardware usage support
- Hardware repair
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GIT maintenance service plans

Bronze

50% Spare Parts

10 Days Maintenance Time

Cover Misuse

0% accessories coverage

No Site Visit


3 Years maintance fee

 

More than one year old device
17%  of the dvice total price

Less than one year old device
24%  of the dvice total price 


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Silver

75% Spare Parts

5 Days Maintenance Time

Cover Misuse

0% accessories coverage

No Site Visit


3 Years maintance fee

 

More than one year old device
28%  of the dvice total price  

Less than one year old device
21%  of the dvice total price  

 

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Gold

100% Spare Parts

3 Days Maintenance Time

Cover Misuse

25% accessories coverage

On call Site Visit


3 Years maintance fee

 

More than one year old device
35%  of the dvice total price  

 

Less than one year old device
26%  of the dvice total price

 

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Platinum

100% Spare Parts

24 Hour Maintenance Time

Cover Misuse

50% accessories coverage

On call Site Visit

Monthly Site Visit

3 Years maintance fee

 

More than one year old device
40% of the dvice total price 
 

Less than one year old device
33%  of the dvice total price

 

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